W6ST Warranty

Backed by over a century of quality craftsmanship and experience, we confidently stand behind everything we make, assuring our customers that their investment will last for years to come.

Upholstered Furniture Limited Warranty Information


W6ST products are not warranted against wear and tear or damage resulting from neglect, abuse, misuse, rental or commercial use, pets, extreme temperatures, exposure to sunlight, chemical treatments, excessive soiling, accidents, or improper storage, care, or cleaning. Please visit our website at www.flexsteelindustries.com for proper care and cleaning instructions.

W6ST does not warrant the following:

  • Normal fading, pilling, shading, wrinkling, shrinkage, stretching, wear, and color loss of fabrics.
  • In-store samples or product designated “as is” at the time of purchase.
  • Minor differences between your furniture and in-store samples, printed or digital materials, and video or internet displays.


The following are not considered defects:

  • Slight softening and flattening of seat cushion foam and fibers as a result of normal use and aging. Under normal use and conditions, cushions may lose up to one inch of the original height standard of the cushion foam core within the first year of use.
  • Loss of resilience in seat cushion feather filling, loft, or crown. Regularly fluff and rotate cushions to redistribute materials and prevent uneven wear.
  • Softening and flattening of ultra-soft back cushions with blown-in fiber filling as a result of normal use. Occasionally fluff these cushions to keep fibers evenly distributed and prolong softness.
  • Color variations caused by lighting angles and markings displayed on fabrics such as plush and velvets.

Your Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Service Claims

To request a service claim under these warranties, contact the W6ST retailer where you made your purchase or your nearest authorized W6ST retailer. To initiate a claim, you will need to provide proof of purchase. If the product is still under warranty, the retailer will make arrangements for repair or replacement. After the first year of the warranty period, the purchaser is responsible for the labor and shipping costs associated with repairs.


Flexsteel Industries, Inc.

PO Box 877

Dubuque, IA 52004-0877

Caution: Keep smoldering, smoking objects and open flames a safe distance from polyurethane foam to prevent furniture fires.

*Specialty brand fabric warranties may vary. Please refer to the warranty tag for each fabric brand for complete warranty details.

For warranty information on W6ST furniture purchased from an authorized W6ST retailer outside the United States or Canada, please refer to the international warranty information on our website at www.flexsteelindustries.com